Terms, Conditions and Privacy Policy

Welcome to The Humanitarian’s website!

If you continue to browse and use this website, you are agreeing to comply with and be bound by the terms and conditions of its use. The Humanitarian reserves the right to modify these terms and conditions from time to time.

What may be collected on this website

  • Name
  • Contact information
  • Other information relevant to client services provided by yourself or by your employer/ organization (see also specific service terms and conditions)

How is information gathered or used?

Information is gathered and used for:

  • Periodic communication about services or resources that may be of interest to clients
  • Internal record keeping
  • Professional compliance
  • Service delivery
  • Service improvement
  • Website improvement

Sensitive information

Sensitive information is collected when a service is requested. Information collected may include contact details, professional information, demographic information, reason for requesting the service, service goals, participation requirements, assignment information, special need requirements, invoicing and refund details.

The Humanitarian does not seek to collect personal information without your consent. Any personal information supplied by a 3rd party (eg employer / organization) should only be provided to The Humanitarian with your consent.

Any information provided by a 3rd party employer /organization will be checked with you for accuracy at the time of consultation.

Disclosure

Any of your personal information will not be shared with a third party by The Humanitarian without your consent unless it is required under law or in an emergency.  At no time will details provided directly by you or your employer be used for marketing purposes.

Overseas

Clients of The Humanitarian are frequently based overseas. The Humanitarian cannot control data that is shared (with your consent) with overseas based employers.

Services provided through Skype are not 100% secure and clients need to familiarize themselves as to the limitations of consultations via Skype.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

Please direct correspondence to psy@thehumanitarain.com.au if you would like a copy of information held.

If you believe any information held about you is outdated or inaccurate, please email The Humanitarian at your earliest convenience.

Unsolicited information

In the event that unsolicited information is received via The Humanitarian’s website, and is not pertinent to service provision, that information will not be retained.

Security

The Humanitarian is committed to ensuring that your information is secure. In order to mitigate unauthorized access or disclosure, suitable electronic & managerial procedures to safeguard and secure the information The Humanitarian collects online is applied such as implementing SSL (Secure Sockets Layer) and using reputable web support services.

Technical information

Your domain name, IP address & time of accessing the website is information that The Humanitarian’s web provider is able to collect and analyse.

The Humanitarian contains links to enable you to visit other websites of interest easily.  However, once you have used these links to leave the website, you should note that The Humanitarian does not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sits are not governed by this website privacy.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs & preferences. The Humanitarian uses traffic log cookies to identify which pages are being used. This helps to analyse data about web page traffic and improve the website.

This information is only for statistical analysis purposes and then the data is removed from the system.  A cookie in no way gives access to your computer or any information, other than the data you choose to share.

Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer.

Access

You may not use this website for unlawful purposes including infringing the rights of others.

Access to your personal information is limited to authorized personnel working for The Humanitarian.

While The Humanitarian has security measures in place (such as SSL), clients need to acknowledge that data transmission via the internet is not ever considered to be 100% secure.

The Humanitarian assumes no responsibility for any technical malfunctions, viruses, inconvenience or damage from using this website.

Social media

The Humanitarian operates a business that provides psychological services. Individuals who engage with The Humanitarian’s social media platforms need to consider any impact on the status of their personal privacy & confidentiality and be aware of the potential public and sector exposure of which any engagement may result.

Facebook and Twitter will not be used for individual communication purposes.  Please email psy@thehumanitarian.com.au if you wish to communicate with The Humanitarian for personal or consultation reasons.

Articles and general information of interest and pertinent to the work or wellbeing of aid workers will be posted on Facebook and Twitter.

The Humanitarian will not reciprocate or endorse personal social media posts. Please do not use phone messaging on social network sites to contact The Humanitarian. These sites are not secure. Instead, please email messages to psy@thehumanitarian.com.au.

It is recommended to be cautiously aware of the personal and demographic information that is collected by social media software and technology as a condition of using its platforms.

Testimonials

Any posts providing a testimonial to the services of The Humanitarian are not permitted and will need to be removed in compliance with the Australian Health Practitioner Regulation Agency (AHPRA) regarding testimonials and the practice of psychology.

Disclaimer

The content provided on this website is for resource and service information purposes only.  It does not replace specific advice that may be warranted and pertinent to a client’s or customer’s circumstances.