Appointments

The Humanitarian offers services to Australian aid workers based in Australia as well as overseas.

Individual consultation services offered include:

Pre deployment and post-deployment consultations are also offered on a small group basis.

Consultations and appointments are available on weekdays, after hours and over the weekend by special request.

A standard session is of 75 minutes (1 hr 15 mins) duration. Longer or shorter sessions can be negotiated.

Online, telehealth or phone appointments are possible, depending on the merits of that modality for the issues and circumstances to be supported.

Appointments can be made from the online booking page or by calling (+61) 1300 057 303 or emailing psy@thehumanitarian.com.au.

Fees 60mins AUD $ 180 (excl. gst)
  90mins AUD $ 260 (excl. gst)
  120mins AUD $ 340 (excl. gst)
Note that 10% GST will be additional if services are being requested and paid for by an employer or organization.
Note that a 50% cancellation fee will be applied for appointments not attended or cancelled within 24 hours of service.

Full payment is generally required on the day of service or within 14 days if booked by an organization.

Payment can be made by credit card or cash or electronic fund transfer on day of service.

Medicare funded counselling support (Australian aid workers)

Some Australian aid workers who arrange personal counselling sessions may be eligible to receive Medicare funded support for a portion of each session of counselling (6-10 sessions in any calendar year) for face-to-face appointments only. Eligibility will need to be discussed with your GP.

For more information related to the Medicare supported counselling offered under the Better Access initiative, download: Medicare Fact Sheets.

Please contact The Humanitarian to obtain provider details that your GP will need prior to writing a referral for psychological counselling services.

The current Medicare rebate available for GP referred counselling services is $ 87.45. Clients will need to pursue rebates that they may be entitled to independently following full payment at time of service.

Likewise, private health fund rebates should be pursued directly by the client after payment of the full service fee for each appointment.

Standards of practice

Psychologists who are members of the Australian Psychological Society endorse a comprehensive code of ethical practice as outlined in the APS Charter for Clients (Click here to read more).

It is advised that all parties be familiar with The Humanitarian’s Privacy and Service Terms & Conditions before proceeding.

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